WordPress is one of the leading platforms for bloggers, small business owners, and website owners for hosting a website or online store to reach out to a digital audience.
The beauty of this platform as opposed to many others in its category is that it’s incredibly easy to use. Since it has a low learning curve, the platform is hugely popular with people who don’t want to spend a ton of money on website development. Additionally, it is popular for people who want to get up to speed in the shortest amount of time to go live by integrating a digital payment gateway and start selling online.
However, like every other platform, even WordPress can face glitches now and then. One of the worst issues is the 502 bad gateway error, which essentially results in cart abandonment. It also can lead to loss of clients as payments can’t get through resulting in losses for the business.
Therefore, it’s essentially crucial that you fix this issue at the earliest to be back in business, and get back to selling, sharing your voice with the world, or whatever goals you are trying to achieve with your website.
In this article, we will look at how you can go about fixing these 502 bad gateway errors!
What is a 502 Bad Gateway Error?
This specific error code is an indication that the server that’s acting as a gateway has received an invalid response. The response comes from the inbound server it was trying to access for fulfilling the request. It’s also sometimes referred to as the ‘White Screen of Death’ as the user often is staring at nothing but a white screen with the error code.
How to Fix a 502 Bad Gateway Error?
There are multiple things you can try to fix this error. Let’s start with the basic one first!
Reloading the Page
One of the simplest ways of solving this issue is to reload the page. This often solves the problem for many. Hit either F5 or Ctrl + F5. Sometimes, the hosting server gets overloaded resulting in this error.
On the side, you can try loading the website on a different browser to see if it works, if it doesn’t then there could be another issue that’s causing this error to pop up.
Check With Your Hosting Provider
Sometimes this error could be a result of an issue being faced at the service provider’s end. If you are using a shared host, then they implement a ‘kill script’. It is essentially a code that denies a request in case it takes too long for the server to respond. It is designed so that the experience of other users isn’t hindered.
So, check with the web host in case that’s the issue. Or choose a dedicated server for hosting your website, online store, or blog if you want no downtimes, and would rather avoid this issue.
Disable your CDN or Firewall
Sometimes your CDN (Content Delivery Network) or your installed firewall might be causing this issue. You can solve this issue by disabling your CDN or firewall.
Having a 502 bad gateway error is especially bad for online sellers with integrated payment gateways as it results in loss of business via cart abandonments. Moreover, first-time customers might migrate to other sites and never come back.
So, always go in for a reliable hosting provider who can ensure that the issue doesn’t happen in the first place, and if it does, it’s sorted out as soon as possible!
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